Privacy Policy

Last Updated: December 22, 2025

Silvana Book ("Silvana Book") is committed to protecting your privacy. The "Silvana Book" service is developed and provided by Era Networks DMCC ("Company", "we", "us", or "our"). "Silvana Book" is the trade name/brand under which the Company provides the Service. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and other services we provide (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

Account Information

When you create an account or use our Service, you may provide us with:

• Email Address: Used for account verification and communication.
• Blockchain Party ID: Your Canton blockchain party ID for transactions.

2. How We Use Your Information

We use the collected information to:

• Provide and Maintain the Service: Enable transactions, manage accounts, and deliver the requested services.
• Personalize Your Experience: Tailor content, recommendations, and marketing to your interests.
• Communicate with You: Send updates, security alerts, and support messages.
• Ensure Security and Compliance: Detect, prevent, and address fraud, unauthorized activities, and legal compliance.
• Analyze and Improve the Service: Monitor and analyze usage and trends to enhance user experience.
• Comply with Legal Obligations: Respond to legal requests, enforce our terms, and protect our rights.
• Create Anonymized Data: Generate de-identified or aggregated data for research and analysis.

3. Sharing Your Information

3.1 Service Providers

We may share your information with third-party vendors to facilitate our Service, such as:

• Hosting and Infrastructure Providers
• Analytics and Performance Services
• Customer Support Platforms
• Identity Verification Services

3.2 Third-Party Websites and Wallets

Our Service may contain links to third-party websites or allow you to interact with third-party wallets. Please note:

• Third-Party Websites: We are not responsible for the privacy practices of websites we do not own or control.
• Third-Party Wallets: Interactions with third-party wallet providers are governed by their own privacy policies and terms.

4. Your Choices and Rights

4.1 Access and Update Information

You can access, review, and update your account information on the Service. It is your responsibility to ensure that your information is accurate and up-to-date.

4.2 Communication Preferences

You may opt out of receiving promotional communications by:

• Email: Following the unsubscribe instructions in our emails.

5. Security

We prioritize the security of your information and implement reasonable administrative, technical, and physical measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Your Responsibilities:

• Wallet Security: You are responsible for maintaining the security of your blockchain wallet and private keys.
• API Key Confidentiality: Keep your API key and authentication credentials confidential.
• Account Activity: Monitor your account for any unauthorized access or activities.

Your use of the Service signifies your acknowledgment of this Privacy Policy.

6. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to remove such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from those in your country.

Compliance and Safeguards:

• We ensure that appropriate safeguards are in place to protect your data.
• We rely on standard contractual clauses or other legally compliant mechanisms for data transfers.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by:

• Posting the updated policy on this page with a new "Last Updated" date.

Your Continued Use:

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: privacy@silvana.one

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including:

• Legal Obligations: To comply with legal, regulatory, tax, accounting, or reporting requirements.
• Business Needs: To enforce our agreements, resolve disputes, and maintain security.

When we no longer need your personal data, we will securely delete or anonymize it.

11. Use of Anonymized and Aggregated Data

We may create anonymized, de-identified, or aggregated data from your personal information. This data does not identify you personally and may be used for:

• Research and Analysis: Understanding trends and improving our Service.
• Marketing and Advertising: Presenting contextual information to users.
• Any Other Purpose: As permissible by applicable laws.

12. Do Not Track Signals

Our Service does not respond to Do Not Track (DNT) signals. Currently, there is no universally accepted standard for DNT signals, and we cannot guarantee that we honor them.

13. Public Information and Blockchain

Please note that all transactions on the Canton blockchain are public and accessible to anyone. Information published on the blockchain may be associated with you or your account.

• Transparency: Your transactions may reveal information about you, including your party ID and transaction history.
• Third-Party Access: We cannot control how others might use the openly available blockchain information.

14. Legal Bases for Processing Personal Data (EEA and UK Users)

For individuals in the European Economic Area (EEA) and the United Kingdom (UK), we rely on the following legal bases for processing your personal data:

• Contractual Necessity: To provide the Service and fulfill our obligations to you.
• Consent: Where you have given explicit consent for specific processing.
• Legitimate Interests: For our legitimate business interests, such as improving our Service and preventing fraud.
• Legal Obligation: To comply with applicable laws and regulations.

15. United States Persons

By accepting these Terms, you confirm that you are not a U.S. Person. U.S. Persons are strictly prohibited from using Silvana Book. Access or use of the Service by a U.S. Person constitutes a breach of these Terms.

Definition of "U.S. Person":

For the purposes of this agreement, a "U.S. Person" means an individual who is a citizen of the United States or who resides in the United States.

16. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. They help us:

• Authenticate Users: Verify your account and device.
• Remember Preferences: Store your settings and preferences.
• Analyze Usage: Understand how you use our Service to improve performance.
• Marketing: Deliver relevant advertisements and measure their effectiveness.

You can control or disable cookies through your browser settings.

17. Third-Party Services and Analytics

We may engage third-party companies to perform services on our behalf, such as:

• Analytics Providers: To monitor and analyze the use of our Service (e.g., Google Analytics).
• Advertising Partners: To serve advertisements and manage advertising campaigns.
• Payment Processors: To facilitate transactions and payments.

These third parties have access to your personal information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.

18. User Responsibilities

You are responsible for:

• Maintaining Accurate Information: Ensuring that your account information is current and accurate.
• Account Security: Safeguarding your account credentials and blockchain wallet information.
• Compliance: Using the Service in compliance with all applicable laws and regulations.
• Content: Ensuring that any content you provide does not violate any laws or third-party rights.

Your use of the Service signifies your acknowledgment of this Privacy Policy.